Real Food Hub Reviews & Buyer Experiences

Real Food Hub is a UK-based online marketplace dedicated to connecting consumers with small-scale, ethical food producers. The platform specializes in heritage breed meats, artisan cheeses, craft beverages, and curated hampers. It focuses on natural and preservative-free products with clear provenance. Founded by a family in Lancashire, it serves customers looking for authentic and ethically sourced food.

The marketplace offers a wide variety of products shipped directly from independent producers to customers. Real Food Hub emphasizes quality, sustainability, and artisanal production methods. Its range includes meats, cheeses, charcuterie, pantry items, and beverages like cider and wine. The platform enables convenient online ordering with options for safe place delivery across much of the UK.

• Direct connections to ethical UK producers
• Wide range of heritage and artisan products
• Products with Great Taste Awards
• Curated hampers and gift boxes
• Options for safe place delivery

The Real Food Hub Rare Breed Sausage & Burger Box contains a selection of sausages and burgers from rare breed UK producers including Belted Galloway, Wild Boar, and Welsh Wagyu. This product is aimed at consumers interested in heritage meats and variety in flavour. It is categorized as a specialty meat box within the artisan food marketplace.

The box includes gluten-free options and features produce from multiple small-scale, independent suppliers. It is designed to provide a farm-style selection that highlights the diversity of rare breed meats available. This packaging supports consumers seeking specialty meat tasting experiences.

Priced at £35.95, it is available exclusively through the Real Food Hub website. Delivery charges vary based on order value, reflecting the direct shipping model from producers to customers with some regional delivery restrictions. This product suits those looking for unique meat selections with convenient online ordering.

Real Food Hub Rare Breed Sausage & Burger Box

Price £35.95 • realfoodhub.co.uk

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The Real Food Hub Mixed Artisan Cider Case includes twelve 500ml bottles of craft ciders sourced from small-scale producers in Herefordshire and surrounding regions. It is categorized as a niche artisan beverage product suitable for those interested in specialty ciders. The ciders are produced using traditional methods and accommodate dietary requirements such as vegetarian, vegan, and coeliac.

This product is designed for craft cider enthusiasts and consumers looking to explore a variety of cider flavours or gift a selection of artisan beverages. It features multiple distinct cider varieties produced by small-scale makers with attention to traditional craftsmanship. The ciders are suitable for diverse consumer preferences.

Priced at £48, the Mixed Artisan Cider Case is available through the Real Food Hub website with a delivery charge of £8.50 per case. Orders are dispatched either on the same day or the next working day, offering convenience for buyers seeking specialty cider selections within the UK. The product fits those interested in curated artisan beverage experiences.

Real Food Hub Mixed Artisan Cider Case

Price £48 • realfoodhub.co.uk

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The Feasting Hamper contains British charcuterie, local wines, cheeses, preserves, and other artisan products, curated for gifting, grazing, or entertaining. It includes multiple award-winning items sourced from independent UK producers. This hamper offers a comprehensive selection combining meats, cheeses, and wines in one package.

Designed for consumers seeking a diverse artisan food assortment, the hamper features products suitable for various occasions. It provides a blend of charcuterie by Bray Cured, two local wines, three cheeses, and assorted preserves such as chutney, honey, and olives. The package supports entertaining and gifting purposes.

Priced at £139.95, The Feasting Hamper is available on the official Real Food Hub website. Delivery is free for orders over £40 or £3.95 if below, with shipping via Royal Mail 48-hour service. Buyers should consider availability based on delivery restrictions within the UK.

Real Food Hub The Feasting Hamper

Price £139.95 • realfoodhub.co.uk

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Real Food Hub provides a convenient online platform for purchasing a diverse range of ethically sourced, heritage breed meats and artisan food products directly from small-scale UK producers. The service offers useful features such as safe place delivery and chilled shipping, supporting customers who value quality and provenance in their food choices.

However, there are limitations including delivery exclusions in multiple UK postcode areas and reported inconsistencies in customer service responsiveness. Some users have also experienced technical issues during online ordering, which may affect the overall convenience and reliability of the platform.

It's helpful to look at what customers say about Real Food Hub to understand their experience. Reviews are available from various platforms showing a mix of positive and critical views. The overall rating on the Foodhub takeaway app is 4.0 out of 5, indicating mostly good feedback.

Many customers praise the quality of food and timely delivery. One review mentioned that the food arrives hot, fresh, and on time, showing the platform meets key expectations. This suggests Real Food Hub provides a reliable service focused on fresh, independent takeaway options.

Some customers find customer service challenging when issues arise, especially with refunds and support responses. A few also report technical glitches such as payment errors or order mix-ups. Overall, customer sentiment appears generally positive but with some manageable concerns about service and technical reliability.

Real Food Hub functions as an online marketplace where customers place orders directly through its website, with products prepared and shipped from individual small-scale producers to the customer's address. The platform provides options for safe place delivery to ensure parcels can be securely left if the recipient is unavailable. Delivery costs and availability depend on the product, with some items qualifying for free delivery above certain order values and some regional postcode restrictions applying.

Delivery is limited to selected UK postcode areas, so customers should check availability before ordering, especially if located outside mainland UK or within excluded zones. This setup allows direct shipping from producers to buyers but requires awareness of these geographic limitations. Customers are advised to consider these restrictions when planning their orders to avoid potential delivery issues.

Real Food Hub is an online marketplace founded in 2020, connecting consumers with independent UK food producers. Orders are placed through its official website, with products shipped directly from small-scale suppliers. The company operates transparently with clear delivery policies, including safe place delivery options and regional delivery restrictions based on UK postcodes.

The brand is credible as it provides verified contact details, including email and phone support during business hours, and openly shares information about its operating model and delivery boundaries. These factors support the legitimacy of Real Food Hub as a functioning and trustworthy business platform within its niche.

Real Food Hub processes returns and refunds according to its online policies, which include specific conditions and exclusions that customers should review before making a purchase. The exact return period is not explicitly stated, and fees related to returns are not detailed in the available information. 

Customers are advised to check eligibility criteria and product condition requirements when considering returns. For assistance, contacting customer service is recommended to resolve any issues related to returns or refunds.

Shipping is carried out directly from individual producers to customers within mainland UK, using parcel carrier services designed for chilled and specialty food products. Delivery excludes certain postcode areas, such as AB31-56, BT1-94, and FK17-21. Customers should confirm their postcode eligibility before placing orders.

Dispatch times vary by product, with some items shipped the same or next working day. Hampers are delivered via Royal Mail with an estimated 48-hour service. Delivery charges and tracking options depend on the specific order and product.

You can contact Real Food Hub for support via email or phone during their business hours. They also maintain active social media profiles for additional communication channels.

• Email: [email protected]
• Phone: +441524805035 (Mon-Fri, 9am-5pm)
• Facebook: realfoodhubuk
• Instagram: realfoodhubuk
• YouTube: Real Food Hub
• Twitter: realfoodhubuk

For assistance, you are encouraged to reach out to their support team via the listed methods. Phone support is available Monday through Friday, from 9am to 5pm.